FAQs
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Your Line Manager or Brosch Account Manager will set you up as a user on request. If you are new employee, please contact your Line Manager in the first instance. If you already have a user profile and have forgotten your password, please use the [Forgot Password] link. For all other registration enquiries call us on: 01733 230 230 or email: nationalaccountsales@broschdirect.com...
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<p>Bulk ordering is available on the website on some of our range. We also offer a tailored quotation based on bulk orders. Please contact our sales team via Live Chat or by emailing sales@broschdirect.com to discuss further. </p>
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<p>You can request free samples from us by either calling the Sales team on <a href="tel:01733 230 230">01733 230 230</a> or submitting your request online with our Samples Request form [<a href="https://www.broschdirect.com/sample-request">Here</a>]. Samples are subject to availability.</p>
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<p>Please contact our sales team via email, telephone or live chat for information.</p>
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<p>If you are a Business Plus customer or a registered company, you are eligible to request a credit account if you have previosuly registered on the website and have made at least one purchase by PayPal, credit or debit card.</p>
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VAT/Tax exemption or reduced rate tax is available on some government selected products if you are a registered charity or registered disabled. In order to benefit from tax exemption on our website you must be a Brosch account holder. In the admin section of your online account under Account information is some information about Tax Exemption and where you can upload your tax exemption certificate. When you upload your certificate, our administrators will review your exemption status and if it ...
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<p>If you have an exsisting account with us and you would like additional logins for other users to order against your account, you can contact our Customer Services Team who will be able to set these additional users up for you.</p>
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<p>We accept online payment by Paypal, Debit or credit card, if you wish to apply for a credit account you can do so by contacting our Finance Team.</p> <p>Credit account invoices will need to be settled by BACS- contact credit control for bank details.</p> <p>From 31 october 2022 we will no longer accept payment by cheque.</p>
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