Trading Terms & Conditions


All contracts of sale made by Brosch Direct, a trading division of Polyco Healthline LTD, whether made by post, telephone or via electronic order on our website, shall be deemed to incorporate these terms and conditions, which shall prevail over any other terms with any party ("the Customer") with whom Brosch Direct is dealing.


All prices stated are excluding VAT unless otherwise stated. Goods and services, together with VAT, are invoiced in pounds sterling, at the price prevailing at time of order (unless a VAT exemption is applicable).

Brosch Direct Ltd reserves the right to modify the prices from time to time without prior notice. E&OE. Account facilities for Customers are available subject to conditions (see payment options).


Customer payment options: 

  • An account facility is available for business and professional establishments where payment is due 21 days from the date of invoice. 
  • Credit card through Sage Pay payment gateway, we accept Mastercard, Visa, Delta, Switch and JCB.  
  • PayPal.
  • Klarna.

Failure to comply with the stated payment terms may result in an "Account Facility" being withdrawn. If payment is not made on time, Brosch Direct Ltd may charge interest daily on the outstanding balance at 2.5% above the Bank base lending rate calculated on a daily basis. Full credit account terms & conditions can be found here.

Sage Pay's privacy policy can be found here.

A full list of PayPal's legal agreements can be found here.

Klarna payment option is in cooporation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. You can find further information and Klarna’s user terms here.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. Pay in 3 with Klarna is only available for orders above £35.00 and below £1000.00.

General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy notice.

Product Specification

Brosch makes every effort to supply products or goods as advertised but reserves the right to vary actual dimensions, specifications and quantities without prior notice.

In the event that Brosch Direct Ltd cannot supply the goods ordered by the Customer, Brosch Direct Ltd reserves the right to supply goods of equal or superior quality at no extra cost.

Condition of Sale

Goods remain the property of Brosch Direct until payment is received in full.

Copyright © 2020 Brosch Direct Ltd